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Knowledge Base

Frequently Asked Questions

Yes, we do supply retail customers but we a predominately an importer and distributor supplying merchants and trade.
You can pay by a card or bank transfer.
Most products are kept at our fulfilment centre in Stoke on Trent but we need you book in before deciding to visit.
Most deliveries in the UK are done within 5 working days and in Ireland within 10 working days.

Due to increased workload, we are experiencing some delays which may lead to longer lead-times. Western Red Cedar Screens Slats deliveries will be from 2nd week of July onwards.